When is the Box Office open?
8/21 8am-8pm (closed during eclipse)
What are the directions to Oregon Eclipse?
We will be releasing a detailed map shortly.
What are the closest airports to Big Summit Prairie?
Bend Airport is just over 1.5 hours and Portland International Airport is just about 4 hours away.
Will you have shuttle busses from the airport?
We have bio-diesel bus service from PDX Airport in Portland. You can check out our shuttle times here.
What is the schedule for return shuttles?
After you purchase your shuttle ticket, you will be sent an email with a selection of return times.
Are kids free on the shuttle?
Children under 2 are free. All children over two will need a full shuttle ticket.
How much luggage can I bring on the shuttle?
Each person can bring two bags on the shuttle.
I have more questions about riding the Oregon Eclipse Shuttle Bus.
Email us at firstname.lastname@example.org
Entering the Event
When do gates open for general admission?
Gates will be open for general admission on August 17 at from 9am-2am
When do gates open for Early Entry?
Early Entry gates open on August 16, from 12pm – 12am
If I leave the event, can I re-enter?
Due to county regulations we cannot permit re-entry.
Does each person in my vehicle need an early entry pass?
What do I need to get access at the gate?
You’ll need your scannable QR code to get access at the gate.
Will you be mailing my wristband?
Wristbands will not be mailed this year, you will get your wristband a the gate when you scan in.
Where can I purchase an Experience Pass?
We currently do not have Experience Passes available.
Will there be day passes available?
There will not be day passes available.
Do children need tickets?
Kids 12 and under are free when accompanied by a ticketed adult! However if your 12 and under child looks like he/she may be quite a bit older you may want to bring a copy of their birth certificate to ensure your transition through the gate is a smooth one.
Are there any rules pertaining to kids under 18?
Yes, all minors must be accompanied by a legal guardian.
Are Experience Passes transferable?
Yes. You may change the names on your purchase on Tixr’s site. Contact email@example.com.
Are Experience Passes returnable?
No, tickets are not returnable, but they are transferable.
How do I change the names on my passes?
You can change the names on your passes one time, by logging into your Tixr account, clicking My Tickets and then Manage Order. Names can then be edited for each ticket in the order.
If I buy a Ready, Set, Camp package, does this include my experience pass?
No, your experience pass is purchased separately.
Where can I purchase my bus transport to the site?
You can purchase your bus transportation here.
Who do I contact with ticketing questions?
If you have any questions about ticketing, please contact firstname.lastname@example.org
Will there be a VIP area?
Everyone is a VIP.